Help

The Glitch Guys may direct you to this page so that we may log in and remotely diagnose the problem. This link is not active unless instructed by one of our support personnel. It meets all HIPPA requirements and uninstalls after use. You have to be present at your PC for this application to work. Note: All sessions are monitored and recorded for accuracy. A copy of these recordings can be requested and will be provided on CD format. Nominal charges may apply.

When instructed:
Click on the BomGar logo.
  1. Click on your support Representatives name.
  2. Run (rather than save for most browsers)
  3. Run again (the option will show run or don't run)
  4. Click on accept and the support representative will be able to solve many problems right from your desktop.

This remote solution meets or exceeds all industry Standards: